We believe our first responsibility is
to the doctors, nurses and patients, to
mothers and fathers and all others who use
our products and services. In meeting their
needs everything we do must be of high quality.
We must constantly strive to reduce our costs in
order to maintain reasonable prices. Customers'
orders must be serviced promptly and accurately. Our
suppliers and distributors must have an opportunity to
make a fair profit.
We are responsible to our employees, the men and
women who work with us throughout the world. Everyone
must be considered as an individual. We must respect
their dignity and recognize their merit. They must have a
sense of security in their jobs. Compensation must be fair
and adequate, and working conditions clean, orderly and
safe. We must be mindful of ways to help our employees
fulfill their family responsibilities. Employees must feel
free to make suggestions and complaints. There must be
equal opportunity for employment, development and
advancement for those qualified. We must provide
competent management, and their actions must be just
and ethical.
We are responsible to the communities in which we live
and work and to the world community as well. We must be
good citizens - support good works and charities and bear
our fair share of taxes. We must encourage civic
improvements and better health and education. We must
maintain in good order the property we are privileged to
use, protecting the environment and natural resources.
Our final responsibility is to our stockholders. Business
must make a sound profit. We must experiment with
new ideas. Research must be carried on, innovative
programs developed and mistakes paid for. New
equipment must be purchased, new facilities
provided and new products launched. Reserves
must be created to provide for adverse
times. When we operate according to
these principles, the stockholders
should realize a fair return.